Hearthway Realty’s Frequently Asked Questions
Answers for Buyers, Sellers, Renters, and Community Partners in DuPage County, Aurora & Joliet
At Hearthway Realty, we know that every move is more than a transaction.... it’s a life transition. Whether you’re a first-time buyer, a renter using a Housing Choice Voucher, a family downsizing for a simpler lifestyle, or an agency seeking housing support for clients, our goal is to make the process clear and stress-free. From DuPage County to Aurora and Joliet, we provide knowledgeable guidance, strong advocacy, and boutique-level care for buyers, sellers, renters, and community partners.
Buyers & Sellers
Q: Do you help first-time homebuyers?
A: Yes! We guide first-time buyers through mortgage pre-approval, home searches, negotiating offers, and closing — step by step, with education and support along the way.
Q: Do you work with downsizers or relocations?
A: Absolutely. We specialize in helping older adults and families looking to simplify, relocate, or transition into a new phase of life. Whether it’s moving across town or across states, we handle the details so you can focus on your next chapter.
Q: Do you handle luxury or new construction homes?
A: Yes. We work with a wide range of properties, from new construction and modern townhomes to luxury residences throughout DuPage County and beyond.
Renters
Q: Do you help first-time homebuyers?
A: Yes! We guide first-time buyers through mortgage pre-approval, home searches, negotiating offers, and closing — step by step, with education and support along the way.
Q: Do you work with downsizers or relocations?
A: Absolutely. We specialize in helping older adults and families looking to simplify, relocate, or transition into a new phase of life. Whether it’s moving across town or across states, we handle the details so you can focus on your next chapter.
Q: Do you handle luxury or new construction homes?
A: Yes. We work with a wide range of properties, from new construction and modern townhomes to luxury residences throughout DuPage County and beyond.
Relocations & Downsizing
Q: Do you help with out-of-state relocations?
A: Yes, we assist clients moving into or out of Illinois. We can connect you with trusted partners nationwide to make the process smooth.
Q: How do you support downsizers?
A: Downsizing can feel overwhelming. We provide tailored guidance on timing, selling your current home, securing the right-sized property, and coordinating the move so the transition is seamless.
Housing Choice Voucher & Agency Partnerships
Q: Do you work with homeless shelters or rapid rehousing programs?
A: Yes. We partner with agencies, nonprofits, and housing programs to help individuals and families secure safe, stable rentals in the community.
Q: Do you assist agencies directly?
A: Absolutely. We streamline the process for case managers and housing navigators by matching clients with rental opportunities quickly and effectively.
General Brokerage Questions
Q: What makes Hearthway Realty different from larger brokerages?
A: As a boutique brokerage, we focus on relationships over transactions. Every client receives personalized attention, advocacy, and guidance. We see real estate as more than a move — it’s your life, your home, your future.
Q: Are you available outside of regular business hours?
A: Yes, by appointment. We understand that life is busy, so we’re happy to accommodate evening and weekend consultations.
Q: Are you a full-service brokerage?
A: Yes. Hearthway Realty represents buyers, sellers, and renters. We also collaborate with landlords, property managers, and agencies to ensure a full spectrum of housing support.
Still Have Questions?
We’d love to help you with your next move. Whether you’re buying, selling, renting, or looking for community housing support, Hearthway Realty is here to guide you with care and clarity.
Prefer to talk to someone? Call us at 630-538-3837 or send us a message at info@hearthwayrealty.com
